CREDIT CONTROLLER

The role leads credit control and debt recovery, converting receivables into cash while strengthening customer credit discipline, billing accuracy, provisioning and recovery reporting.

Implement the approved credit policy across onboarding, limits, billing, collections, escalation, provisioning and write-offs. • Maintain reconciled debtor ageing to 180+ days and deliver weekly collection and cash forecasts. • Lead debtor follow-up, payment-plan negotiations, promise-to-pay tracking and top-debtor recovery plans. • Resolve billing and service disputes with Finance, Sales and Operations and maintain complete customer credit files. • Assess customer credit risk and recommend limits, deposits, guarantees or cash-before-service terms. • Prepare evidence-based provisions, write-off recommendations and legal recovery packs, supervise collection staff.

At least 5 years’ experience in credit control, receivables, collections, revenue assurance or commercial finance. • Demonstrated experience with large debtor portfolios, aged debt, customer reconciliations and recovery plans. • Strong knowledge of invoicing, VAT documentation, statements, debt collection and financial reporting. • Experience in security, facilities management, logistics, utilities, telecoms, construction or contract-based services is advantageous. • Strong Excel and accounting-system skills; QuickBooks or Tally Prime experience is desirable.

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